The Problem Most Nepali Businesses Face
Most small businesses in Nepal still sell through Facebook messages. Orders get lost in DMs. Payments are confirmed over the phone. Customers ask the same questions again and again. And when it gets busy, things fall through the cracks.
There is a better way.
With HamroLink, you can turn your business into a fully working online store — with product listings, FonePay QR payments, automatic order tracking, and delivery zones — in under 30 minutes. No coding. No developer. No expensive monthly fees.
This guide walks you step by step from login to your first real sale. Every step has a real screenshot so you know exactly what to do.
What You Will Have After This Guide
By the time you finish these steps, you will have:
- ✅ A live e-commerce website with your own link (e.g.,
yourshop.hamrolink.com) - ✅ At least one product live and ready for sale in NPR
- ✅ FonePay / QR payment connected and working
- ✅ Delivery zones configured for your areas
- ✅ A working checkout customers can actually complete
- ✅ An order management dashboard to track revenue and ship orders
- ✅ A customer-facing order tracking page
This is a real, complete online store — not a Facebook page, not a Google Form.
Who Is This Guide For?
- Shop owners in Kathmandu, Biratnagar, Pokhara, Dhankuta, or anywhere in Nepal
- Anyone who has been selling via Facebook and wants something more professional
- Small businesses that need a website but cannot afford a developer (रू50,000–रू2 lakh+)
- Freelancers, consultancies, mobile shops, clothing stores, electronics sellers, groceries
⚡ Quick Overview: The 22 Steps in 5 Phases
| Phase | Steps | What Happens |
|---|---|---|
| 🔐 Setup | 1–5 | Sign in, choose template, fill business info |
| 🎨 Design | 6–9 | Customize your store with the visual editor |
| 📦 Products | 10–13 | Add products, variants, images, AI description |
| 🚚 Delivery & Checkout | 14–20 | Set delivery zones, test the full checkout |
| 📊 Orders & Tracking | 21–22 | Manage orders, let customers track delivery |
Bookmark this page. You can finish each phase in one sitting.
Phase 1: Setup (Steps 1–5)
Step 1: Sign In to HamroLink
Go to Hamrolink and sign in with your email and password. First time? Click Register, verify your email, then come back here.
You can also sign in with Continue with Google — faster and no new password to remember.
Tip: Use Google sign-in if you manage your business with a Gmail account. It keeps things simple.
Step 2: Explore Your Dashboard
After signing in, you land on the HamroLink Dashboard — your main control panel.
Four key things to notice right away:
- Total Visits — traffic to all your websites over the last 30 days
- Active Credits — your account balance (1 Credit = रू1, used for advanced features)
- Total Pages — every page across your sites
- Cloud Storage — how much of your 4.9 GB is used
On the right, Template Explorer shows 100+ professional templates — including 20+ e-commerce templates designed specifically for Nepal businesses.
Step 3: Choose an E-commerce Template
Click + New Site or Browse All Templates. Then click the E-Commerce filter tab. HamroLink currently has 30+ e-commerce templates to choose from.
Use the search bar to filter by your business type. For example, searching "mobile" shows templates made for phone shops. Other useful searches: "fashion," "grocery," "electronics," "general store."
Popular Nepal-specific e-commerce templates:
- Nepali Mobile Pasal — phone, accessories, repair shops
- Local Mobile Shop — clean layout for gadget sellers
- Light Mobile E-Commerce Store — modern, business-focused design
Click any template to begin setup. You can always change the design later.
Which HamroLink template is best for an online shop in Nepal? For a general product store, choose any template under the E-Commerce tab. For mobile shops, use "Nepali Mobile Pasal." For clothing, use fashion templates. All templates include a working checkout system, product pages, and QR payment support out of the box.
Step 4: Fill in Your Business Details
After clicking a template, a "Create Your Website" form opens. Fill it carefully — HamroLink's AI uses this information to auto-generate content for your pages.
| Field | What to Enter | Example |
|---|---|---|
| Business Name | Your shop's public name | Hamro Mobile |
| Your Subdomain | Short URL slug | hamro-mobile → hamro-mobile.hamrolink.com |
| HamroLink Email | Your store's sending address | hamromobile@mail.hamrolink.com |
| Company Name | Legal or registered name | Hamro Mobile Pvt. Ltd |
| Business Address | Your physical address | Pakhribas, Dhankuta, Nepal |
| Contact Number | Customer-facing phone | +977-XXXXXXXXXX |
HamroLink checks your subdomain in real time. Green "Subdomain is available!" means you can use it. If it is taken, try adding your location — e.g., hamromobile-dhankuta.
Step 5: Write Your Business Description and Upload a Logo
Scroll down in the same form to complete your store profile.
Business Description (Required — min 100 words): Write about what you sell, your location, and why customers should trust you. The more specific you are, the better HamroLink's AI generates your page content. Mention brands you carry, services you offer, years in business.
Social Media (Optional): Add Facebook, Instagram, and Twitter URLs. These appear on your website and help customers find you across platforms.
Logo (Optional but recommended): Upload a square logo — PNG, png, or GIF, max 1MB. Minimum 64×64 pixels. A logo makes your store look 10x more professional than a text-only name.
Click "Use This Template" when ready. Your store is being created.
Phase 2: Design Your Store (Steps 6–9)
Step 6: Edit Your Store Header
HamroLink opens your new store in the Visual Editor. Everything you see on screen is clickable and editable.
The top bar has three editing modes:
- Edit Header — store name, logo, navigation links, contact bar
- Edit Page — homepage sections (hero, features, about, etc.)
- Edit Footer — footer links, contact info, copyright
Click Edit Header. In the right panel, click the "HamroShop" text under the NAVBAR section and type your actual store name. The right panel offers two views: Element View (edit individual items) and Object Strategy (AI-assisted editing strategy).
Always save your work. Look for "Synced with Cloud" in green at the top left. If it says "Unsaved Changes," click the Save button before navigating away.
Step 7: Edit Your Homepage Content
Click Edit Page in the top bar to edit your homepage sections.
Click any text on your page — the hero title, tagline, button text, or stat numbers. The right panel opens the CONTENT editor for that element.
The key feature: the AI Rewrite button. Click it and HamroLink's AI rewrites your text using your business context — the description you wrote in Step 5. This works well for hero headings, About sections, and feature descriptions.
After editing any element, click Save Changes. Your page updates instantly.
Step 8: Preview Your Live Store
Your store is already live. Copy your subdomain URL from the editor top bar and open it in a new browser tab.
What your customers see:
- Your store name and navigation (Home, Products, Track Order, Contact)
- Hero section with tagline and CTA buttons (Shop Now, View Categories)
- Trust stat bar — edit numbers like "10,000+ Products" to match your real inventory
- Trust badges: Fast Delivery, Secure Payment
This is your real, public store. Share this URL on Facebook, WhatsApp Business, and Instagram right away.
Step 9: Update Your Auto-Generated Pages
Go back to the HamroLink Dashboard, click your website name, and scroll to see all pages created automatically.
HamroLink auto-creates these pages for every e-commerce store:
- Latest Offers (
/offers) — for deals and promotions - New Arrivals (
/new-arrivals) — for recently added products - Privacy Policy (
/privacy) — legally required for any online store
Pages flagged "Not Edited — Using Default Content. Please Update Now." have placeholder text. Customers who see generic default content immediately lose trust. Click Edit Now on each page and replace placeholder text with your real content.
The left sidebar also shows: E-commerce, Blog, Analytics, Email Campaigns, and Verify Business.
Phase 3: Add Your Products (Steps 10–13)
Step 10: Open the E-commerce Dashboard
Click E-commerce in the left sidebar. This is your store's operation center.
Four panels to understand:
- Revenue — total sales in NPR (updates with every confirmed order)
- Orders — breakdown of pending, shipped, and delivered orders
- Products — number of active products in your inventory
- Payment Settings — where you upload your FonePay or eSewa QR code
Do this first: Upload your payment QR code before adding products. Go to Payment Settings → Upload Payment QR → upload your FonePay or eSewa QR image. Without this, customers cannot pay at checkout.
Step 11: Go to Product Inventory
Scroll down or click the Product Inventory tab. A fresh store shows "No products yet."
Click "+ Add Product" or "Create First Product" to begin.
Step 12: Add a Product — Name, Price, Variants, Images
The Add Product form covers everything for a complete, professional product listing.
Basic info:
- Product Name — be specific ("iPhone 16" not just "Phone")
- Price — base price in NPR
- Category — select from dropdown (Mobile, Fashion, Electronics, etc.)
- Special Offer toggle — turn ON to feature this product on your
/offerspage
Product Variants (for items with multiple options): Click + Add Variant and fill in specifications. For a phone:
- RAM: 8GB | Storage: 256GB | Price: NPR 120,000 | Stock: 25
Add multiple variant rows. Each can have a different price and stock count.
Product Images: Upload up to 5 images. The first image becomes the product thumbnail shown in all listings. Use png or PNG. Clear, well-lit photos directly impact how many customers click "Add to Cart."
Step 13: Add Description, Stock, and Discount Coupons
Scroll down to complete the listing.
Stock Quantity: Total units available.
Description: Click "Generate with AI" — HamroLink writes a complete product description using the product name, price, and category. Edit it or write your own.
Discount Coupons (Optional): Create coupon codes customers can use at checkout:
- Coupon Code — e.g.,
NEW2026 - Type — Percentage (%) or Fixed Amount
- Value — e.g., 12 for 12% off
- Toggle Active to make it live
Click "Create Product." Your product is immediately live on your store.
Phase 4: Delivery & Checkout (Steps 14–20)
Step 14: Open Delivery Zones
Click the Delivery Zones tab in your E-commerce Dashboard.
Delivery zones define where you ship and what you charge. Customers pick from your zones at checkout. If no zones exist, the delivery step at checkout is empty and purchases cannot be completed.
Click "Add Your First Zone" to begin.
Step 15: Add a Delivery Zone
Fill in the Add New Zone form:
- Zone Name — the area you deliver to (e.g., Biratnagar, Kathmandu, Dhankuta)
- Delivery Price — what you charge (e.g., NPR 50)
- Estimated Days — delivery time (e.g., 5)
Click Save Delivery Zone. Add as many zones as you cover.
Tip: Add a "Local Pickup" zone (price: NPR 0) for customers who visit your shop in person. Free options boost conversion.
Step 16: Confirm Your Products Are Live
Visit your store's Products page. Everything you added is now public and searchable.
Product cards show the thumbnail image, category badge, name, price in NPR, star rating, and variant availability. Customers can search by name and switch between grid and list view.
Step 17: The Product Detail Page
Click any product card to see the full product page that customers experience.
This page includes:
- Image gallery with clickable thumbnails
- Product name, category, rating
- Price in NPR
- Your product description
- Variant selector (RAM, Storage, Color, Size)
- Live stock count ("10 items in stock")
- Add to Cart and Wishlist buttons
- Trust badges: Fast Delivery, Secure Payment, Easy Returns
Good product images and a clear description on this page directly increase your sales.
Step 18: The Checkout Page
When a customer adds a product and proceeds, they see the checkout summary.
This page shows:
- Product, variant, quantity
- Subtotal + shipping
- Coupon code field
- Total Payable in NPR
- "Pay Securely" button with Encrypted + Verified trust badges
Step 19: HamroCheckout — Customer Fills Personal Info
"Pay Securely" opens HamroCheckout, a 3-step checkout modal with military-grade encryption.
Step 1 of 3 — Personal Info:
- Full Name and Phone Number
- Email Address (for order confirmation)
- Delivery or Store Pickup option
- Delivery Zone selection (prices from your Step 15 setup appear here)
- Detailed address and landmark
Total due (product + delivery) is shown at the bottom. Customer clicks "Continue to Shipping."
Step 20: HamroCheckout — QR Payment
The final checkout screen shows your FonePay QR code.
The customer sees:
- Exact amount to pay (product + delivery, e.g., NPR 120,100)
- Your FonePay QR code to scan
- A Transaction ID field to enter after paying
Works with FonePay, eSewa, Khalti, ConnectIPS, and any Nepal bank QR. The Transaction ID is how your dashboard confirms and verifies the payment.
Phase 5: Orders & Tracking (Steps 21–22)
Step 21: Manage Orders from Your Dashboard
When an order comes in, your E-commerce Dashboard updates in real time.
The order table shows: Order ID, date and time, customer name and contact, amount, payment method, and a Status dropdown.
To process an order:
- Verify the Transaction ID in your FonePay or eSewa app
- Change status: Pending → Payment Confirmed → Shipped → Delivered
- Use Print All Labels to print shipping labels
Customers are notified automatically as you update the status.
Step 22: Customer Order Tracking
Your store's Track Order page lets customers check delivery status without messaging you.
Customers enter their Order ID and see a visual progression timeline:
Order Placed → Payment Confirmed → Shipped → Delivered
Plus full order details: ID, date, payment method, name, phone, email, and delivery address. This page alone eliminates most "where is my order?" messages as your volume grows.
Common Mistakes to Avoid
These are the most common reasons a new HamroLink store fails to get its first sale:
Not uploading a payment QR code Customers reach checkout with no way to pay. Upload your QR in E-commerce → Payment Settings before going live.
Leaving default placeholder text "This is default content" destroys customer trust instantly. Update every page with real content — especially your homepage hero, About section, and Offers page.
No product images or blurry images Products without images get skipped. Use at least 3 clear photos per product. Natural light and a clean background are enough.
No delivery zones configured Without zones, the checkout delivery step is empty and purchases cannot be completed. Add at least one zone before launching.
Not testing checkout yourself Before sharing your store URL, go through the entire checkout as a customer. A 5-minute test prevents a broken first impression.
Skipping business verification Unverified stores have no trust badge. Go to Verify Business in the sidebar and complete it — it makes your store look legitimate.
Your 22-Step Launch Checklist
| # | Step | Done? |
|---|---|---|
| 1 | Sign in to HamroLink | ☐ |
| 2 | Review your Dashboard | ☐ |
| 3 | Choose an E-commerce template | ☐ |
| 4 | Fill in business details and subdomain | ☐ |
| 5 | Add description, social links, logo | ☐ |
| 6 | Edit store header in Visual Editor | ☐ |
| 7 | Edit homepage content with AI Rewrite | ☐ |
| 8 | View and share your live store URL | ☐ |
| 9 | Update all auto-generated pages | ☐ |
| 10 | Open E-commerce Dashboard | ☐ |
| 11 | Upload payment QR code | ☐ |
| 12 | Add products with variants and images | ☐ |
| 13 | Generate AI description and add coupon | ☐ |
| 14 | Open Delivery Zones tab | ☐ |
| 15 | Add at least one delivery zone | ☐ |
| 16 | Confirm products are live | ☐ |
| 17 | Review the product detail page | ☐ |
| 18 | Test the checkout page | ☐ |
| 19 | Complete HamroCheckout Step 1 as test | ☐ |
| 20 | Confirm QR payment screen appears | ☐ |
| 21 | Process your first order | ☐ |
| 22 | Verify order tracking works for customer | ☐ |
What to Do After Your Store Goes Live
Share your store link everywhere:
- Pin it as a button on your Facebook page
- Add it to your WhatsApp Business profile
- Put it in your Instagram bio
- Print it on your visiting cards and shop signboard
Keep your content fresh:
- Add new products regularly — Google rewards active stores
- Update your Offers page with seasonal deals
- Write blog posts using HamroLink's Blog section to drive organic traffic from search
Track performance:
- Check Analytics in your dashboard to see where visitors come from
- Watch which products get the most views and orders
- Use Email Campaigns to bring back previous customers
🚀 Start your online store — it takes less than 30 minutes:
→ Create your free store at Hamrolink
Your first customer could come today.
Guide last updated: April 2026. Based on HamroLink Beta. Features and UI may evolve. For the latest documentation: Hamrolink Documentation