Privacy Policy

We collect information you provide directly to us when you create an account, fill out a form, or contact us for support. This includes your name, email address, and payment information.

We automatically collect certain information about your device and how you interact with our services, including your IP address, browser type, operating system, and pages visited.

If you use our e-commerce or payment features, we collect transaction data including purchase history and payment method details (processed securely through eSewa and Khalti).

To provide, maintain, and improve our services — including hosting your website, processing payments, and sending you important account notifications.

To personalise your experience on HamroLink and to send you promotional communications (only with your consent, and you may opt out at any time).

To detect, investigate, and prevent fraudulent transactions and other illegal activities to protect the rights and property of HamroLink and our users.

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who help us operate our platform (such as cloud hosting and payment processors) under strict confidentiality agreements.

We may disclose your information if required to do so by law, a court order, or government authority, or if we believe disclosure is necessary to protect the safety of any person.

We implement industry-standard security measures including SSL/TLS encryption, secure data storage, and regular security audits to protect your personal information.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

You have the right to access, correct, or delete the personal information we hold about you at any time. You can do this through your account settings or by contacting our support team.

You may request a copy of your data in a machine-readable format, withdraw consent for marketing communications, or request that we restrict processing of your data.

To exercise any of these rights, please contact us at privacy@hamrolink.com.

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our service may not function properly.

We retain your personal data for as long as your account is active or as needed to provide you services. If you request deletion of your account, we will delete or anonymise your data within 30 days, except where we are required by law to retain it.

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@hamrolink.com

Address: Kathmandu, Nepal